Unbelievable. He sent another email. Wow.
"It's unfortunate to read your responses and see so much hatefullness after the effort that has been applied to this project. I only asked for a statement about our final billing, and instead received a threat. therefore, you can pick your window up at home depot at 135 th and 69 hwy. we will weigh our options and respond."
I don't know what he though it was to tell me that I had two options, either to go to arbitration or he'll contact his lawyer, but apparently, I was the one who sent a threat to him. Riiiigggghhht.
I couldn't help it this time. I let loose a little bit in my response (Twin, hopefully I made ya proud):
"I’m not trying to be hateful, [contactor], but I’m tired. This project exhausted me, and you’ve taken it beyond the limit of insulting by telling me that because of a software glitch on *your end* of the line, *I am* responsible for an amount beyond that which is in our contract, which you signed as well. If you had a software problem, why don’t you take it up with the software company?
Also, I wish you’d stop saying that you brought the error to my attention, when it was ME who brought it to YOUR attention. I have the email proof! I have your response! I don’t understand why you’re making this out to be an issue that I somehow am responsible for. It’s tiresome and annoying to have to keep stating the same thing over and over. We signed a contract. We abide by that contract. For some reason, I am the only person in this professional relationship that seems to understand that concept.
Your installers broke the window when they installed it. I am not going to be held responsible for the installation of the replacement. You need to install it in order to comply with the contract. Since you don’t apparently stand by anything that a contract stands for, I have no choice but to file the complaint, as previously stated in my email earlier today.
I’ve been counseled throughout this process by my father, who has been a general contractor for over 35 years in the commercial as well as the residential field in California and Nevada. I trust his judgment when he tells me that the contract is a binding agreement. He asked me if we had made any changes to the project as we went along, I told him that we had. He said that any changes that occur need to be done through change orders that are submitted and agreed upon and paid separately, which is what we did per the contractual agreement we both signed in April. He advised me to file the complaint through the Contractor Licensing Board if you decided that you weren’t going to uphold your end of the contract, and that is exactly what I plan to do.
I’m being honest. If you see that as “hateful” there’s nothing I can do about it. Except stop responding to your emails, which I plan to do from this point forward."
I wish I'd pointed out the fact that he was the one who made a threat first, and that I had no choice but to reply accordingly. I mean, basically, he told me that I can't have my window until I agree to give him more money. Helloooo? Extortion? (Is that extortion?) Whatever, it's RUDE. And so I replied as I'd been advised to!
I hope he stop sending me emails. Because, good GOD, I already have enough incentive to get drunk as hell tonight! I don't need more, thanks. Jeesh!